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How goldgogo Handles Your Personal Information

Your account data stays under your control at goldgogo — we collect only what we need to run your account, process payments through PayPal, Venmo, or Play+, and keep your sessions secure.

No data sold to third partiesPayPal, Venmo, Play+ payment privacyAccount data you can request or deleteState-by-state access compliance
goldgogo How goldgogo Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Privacy Request Email Send data access, correction, or deletion requests to our privacy team at the address listed in your account settings. We respond within the timeframe required by applicable state law.
Live Chat Support Reach our account support team through live chat inside your goldgogo account. For privacy-specific questions, agents can escalate your request to our data team directly.
Written Correspondence For formal data requests — including records of what we hold or a request to restrict processing — you can submit a written request through the contact form in your account dashboard.
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Encryption on Every Session

All data transmitted between your device and our servers is encrypted using SSL. This applies to logins, payment submissions through PayPal or Venmo, and any account update you make from mobile or desktop.

Cookie Controls You Own

We use session cookies to keep you logged in and functional cookies to load your recent game history. You can clear or block these through your browser — doing so may affect how quickly your returning-user flow loads.

Retention and Deletion Policy

Account records are kept while your account is open and for the period required under applicable state law after closure. You can request deletion of non-essential data at any time via the privacy contact paths above.

Third-Party Payment Privacy

When you transact through PayPal, Venmo, or Play+, those processors receive only the data needed to complete the transfer. We do not store your full payment credentials on our servers.

Your Privacy Rights at goldgogo

These are the questions we hear most often about how your data is handled. If yours isn't here, our live chat team can connect you with the right answer.

We collect your name, email, date of birth, and payment identifiers — such as your PayPal or Venmo account reference — along with device and session data needed to verify your identity and secure your account.

Yes. Submit a data access request through the contact form in your account dashboard or email our privacy team. We will respond within the timeframe required under applicable state law.

No. We do not sell, rent, or trade your personal information. Payment data shared with PayPal, Venmo, or Play+ is limited to what those processors need to complete your transaction.

Account records are retained while your account is active and for the legally required period after you close it. Session logs are cleared on a rolling schedule; you can request deletion of non-essential records at any time.

Use the written request option in your account dashboard or reach out through live chat. Our team will escalate the request to our data privacy staff and confirm what can be removed under applicable law.

We use session and functional cookies to maintain your login state and load your recent account activity faster. You can block or clear cookies in your browser settings; some returning-user features may load more slowly as a result.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.